RETURN & EXCHANGES
Our Promise: Your Satisfaction, Our Priority
At Ukfashionplus, we stand behind the quality of our products. While we strive to ensure you love every purchase, we understand that sometimes things don't work out as expected. That's why we've crafted a straightforward return policy to give you peace of mind.
Return Window: Act Fast!
Time flies when you're trying out your new purchase! You have 1 week from the date of delivery to initiate a return. This gives you enough time to test your item while ensuring our inventory stays fresh.
Pro Tip: Mark your calendar as soon as your package arrives. It's the best way to stay on top of the return window!
Refund Process: Good Things Come to Those Who Wait Once we receive your return, our team springs into action. Your refund will be processed within 2 weeks. We know waiting can be tough, but we promise it's worth it to ensure everything is handled correctly.Track Your Refund Status Item Condition: Treat It Like It's Still Ours
For your return to be eligible, please ensure your item meets the following conditions:
- Original packaging intact
- All tags still attached
- No signs of wear or use
- No damage whatsoever
Shipping Costs: The Price of Change
We believe in transparency, so here's the deal: return shipping costs are the responsibility of the customer. We recommend using a tracked shipping method to ensure your return reaches us safely.
Insider Tip: Compare shipping rates from different carriers. You might find a great deal that saves you money!
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Remember, your satisfaction is our top priority. If you have any questions about our return policy or need assistance, our customer service team is just a click away.
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Thank you for choosing UKfashionplus. We appreciate your understanding and cooperation with our return policy.